Karen A

“Jazz Johnson helped me set up the renewal of the Kindle Free time on my grandson’s Kindle Fire tablets last July. She was very patient with me for I am not very computer literate. She patiently walked me thru everything and spent a lot of time doing this. She was very polite and friendly and I felt she was interested in me and my issues. I hope you people know what a treasure you have in Jazz working for you. She followed up to see if everything was still working all right. My grandsons were thrilled to be able to use their tablets again and use the kindle free time again. I wish to recommend Jazz for a customer service award if you have one. She is wonderful!. Thank her again for me. Karen Anderson”

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